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Privacy Policy

Our privacy policy and how we use your data

Last Updated: May 20, 2026

1. Introduction

Welcome to Parlae, operated by Tossle Labs Inc. ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you:

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes email address and telephone numbers.
  • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
  • Profile Data: includes your username and password, your interests, preferences, feedback and survey responses.
  • Usage Data: includes information about how you use our website and services.
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer and create your account
  • To process and deliver your orders including managing payments, fees and charges
  • To manage our relationship with you
  • To improve our website, products/services, marketing or customer relationships
  • To recommend products or services which may be of interest to you
  • To comply with legal and regulatory requirements

4. Meta/Facebook Integration

If you connect your account with Meta/Facebook services, we may access certain information from your Meta/Facebook account in accordance with their authorization process. This may include:

  • Your public profile information (name, profile picture)
  • Your email address
  • Information you choose to share through Meta's permissions

We use this information solely to provide and improve our services. You can disconnect the Meta/Facebook integration at any time through your account settings.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When determining the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

6. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

7. Data Deletion

You have the right to request deletion of your personal data at any time. To request deletion of your data:

  • Log into your account and navigate to Settings > Account > Delete Account
  • Contact us directly at privacy@parlae.ca
  • If you connected through Meta/Facebook, you can also request deletion through your Facebook settings

We will process your deletion request within 30 days. Some information may be retained for legal or legitimate business purposes as permitted by law.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. International Transfers

We may transfer your personal data outside of your country. Whenever we transfer your personal data out of your region, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

12. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

  • Company: Tossle Labs Inc.
  • Email: privacy@parlae.ca
  • Website: https://parlae.ca/contact

For Meta/Facebook Users

If you signed in through Meta/Facebook and want to delete your data, you can:

  1. Go to your Facebook Settings > Apps and Websites
  2. Find Parlae in the list
  3. Click "Remove" or request data deletion
  4. Your deletion request will be processed automatically through our system
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